The method came first. The software took ten years.
Ren isn’t an AI startup that went looking for a leadership framework. It’s a decade-old methodology — taught to 100,000+ managers at Panasonic, Amazon, Okta, and Southwest — that finally has a way to show up in the moment instead of the training room.
Jonathan Raymond
Founder & CEO · Author · Creator of the Accountability Dial™
Former attorney, then a decade as CEO of a leadership consultancy working inside companies from 50 to 50,000 people. Jonathan wrote Good Authority after watching the same pattern everywhere: caring, capable managers avoiding the one conversation that would change everything — not from a lack of will, but because nobody ever showed them how to start it small.
Good Authority (2016)
How to become the leader your team is waiting for. The book introduced the Accountability Dial™ — five stages for turning the conversations managers avoid into the ones that change people's careers. 100,000+ copies later, it's taught inside some of the largest companies in the world.
100,000+ managers trained
A thousand managers at Amazon. A thousand at Okta. A thousand at Panasonic. Southwest Airlines built a course on the content; Sherwin-Williams and McKesson ran train-the-trainer programs. Fidelity's internal coaching practice teaches the Dial to the 1,800 leaders they coach. The method spread because it works in the room.
From the training room to the flow of work
Everyone leaves the workshop nodding. Then Tuesday at 10:14 arrives and the framework is three weeks behind you. Ren is what we built when we accepted that the limiting factor was never the concept — it was applying it in the moment. The same methodology, now coaching managers inside Slack and Teams, at the moment the conversation is cheap.
Jonathan speaks about what AI is really asking of leaders.
Keynotes, executive sessions, and conference talks on accountability, the changing manager role, and why the human skills — judgment, curiosity, the willingness to say the true thing kindly — are the ones AI makes more valuable, not less. Recent audiences include engineering leadership communities, executive teams, and leadership podcasts.
Working with Jonathan directly — a keynote, an executive offsite, or a leadership team session — starts with a conversation.